DiRuscio & Associates, Inc.


Service Department
Terms & Policies

Terms & Policies


For customers with approved credit, terms of sale are net invoice amount due in 30 days. A one and one half percent per month service charge will be made on past due accounts.  We are pleased to accept MasterCard, Visa, and American Express for your convenience.

Standing Orders

Standing orders are invited and may include a number of items, from different vendors

Freight Claims

Shipments leave our warehouse in good condition. Any cartons showing external damage should be refused, or the damage must be noted on the bill of lading at the time of delivery.  This information is absolutely necessary to file a freight claim.  Discrepancies must be reported to our customer service department within 7 days of receipt of merchandise.

Return Policy

Returns will not be accepted without a Return Materials Authorization number (RMA#). For assistance please contact our customer service department.  A restocking charge may be assessed depending on the factors involved in a specific transaction.

Product Samples

Free samples for evaluation purposes are available to qualified businesses upon request with the exception of sterilized products.

Terms & Policies

Contact us:

Tel: 636-305-9966

Fax: 636-305-9977

Toll Free: 800-886-0159


2141 South Old Highway 141, Fenton, MO 63026-5941 USA